The Matboard Saga Continues
Tuesday, March 30, 2010 at 12:09PM Those of you who've been waiting for matboard to get back in stock are very patient, and you get our thanks for that patience. The process of getting new matboard in has been, ah, entertaining.
Despite calling my supplier weekly, it now turns out that matboard won't arrive until April 6th. Why? Because Crescent apparently faxed paperwork to the wrong company, and my supplier never realized that Crescent was waiting for confirmation before processing the order. They only identified this problem yesterday (!), and are now in the middle of exchanging the necessary information for the order to go through.
So, our apologies to people who are still waiting on the matboard. We very unhappy with the situation, but are unfortunately limited by the lack of options for wholesale supplies in the Pacific Northwest.
Well, there's good news and bad news. The good news is the matboard is finally on a truck to me. The bad news is it left Illinois this morning, so there's no way it arrives by April 6th like we expected. Current ETA is now April 13th.
If you would like to be notified when the matboard is in stock just and we will be happy to send you an e-mail when it comes in. Again, we very much appreciate your patience.
The matboard is now in stock! Depending on how you look at it, the matboard arrived three days early :) Thanks for your patience!
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